1. Can I register in-person?
Yes! Both residents and non-residents can register for a permit in-person at Pickering City Hall. See the 'Registration' tab on this page for full details.
2. What is the app called and where can I download it?
The app is called HotSpot Parking Transit Taxis and it can be downloaded from the Apple or Google Play App Stores.
2. How will I know if my permit has been approved?
You will receive a confirmation email from HotSpot once you submit your application, and a follow-up email once your permit is approved (this can take up to three business days). Please note that no physical permit is issued. Once you receive your email indicating your digital permit is approved, your vehicle is considered registered and you are able to park for free.
3. What is the process for registering a leased or company vehicle?
Please email permit parking requesting a free resident waterfront parking permit and provide the following information:
- Name
- Address
- Vehicle Make, Model, Year
- Licence Plate Information
- For personal leased vehicles; attach photos / scans of the vehicle ownership information and a copy of your driver’s license showing your address
- For company owned vehicles; attach vehicle ownership and drivers license as well as some form of employee ID, letter from employer, business card, or employment record, that shows you are employed by the company shown on the vehicle ownership.
A staff member will review and may process a manual digital permit on the applicant’s behalf or get in touch for further information if required.
4. What is the process for registering a vehicle that I may not own or am in the process of changing ownership?
A permit cannot be issued to a vehicle that is not registered to the applicant’s Pickering address. The Ministry of Transportation requires vehicle registration be updated within six days of moving or changing ownership. There are also provisions to allow for gifting a family member’s car to be exempt from sales tax. Information is available at Ontario.ca.
Staff at the Clerk’s Counter in City Hall frequently assist residents completing this transfer by commissioning the documents.
Once the ownership is changed to reflect the resident’s name and address, they can register the vehicle for a permit.
5. Will waterfront resident parking permits expire?
Yes, they are valid for 2 seasons. (Permits issued in 2023 will be valid through October 2024)
6. Are permits limited to one per resident? What if I own multiple vehicles?
Residents may register multiple vehicles provided the vehicle ownership is registered to their address.
7. How does the digital waterfront parking permit work?
The parking permit program is based on licence plate recognition software. Scans are made of vehicles parked in permit parking areas, with the software indicating whether there is a permit registered, parking has been paid, or there is no authorization to park there.
Once you have received confirmation that your permit is active, you will be able to park for free at any of the designated waterfront parking areas until the permit expires.
8. Do residents and non-residents use the same registration process?
Both registration processes will be completed using HotSpot Parking. Residents will register for permits at no charge, while non-residents can create accounts to purchase seasonal or monthly permits, or pay for parking on an hourly basis. Paid hourly parking can also be done by scanning the QR code on the HotSpot Fast Tap parking signs.
9. What onsite payment options are available at the waterfront permit parking locations?
Visitors to the waterfront can pay for onsite parking by using their smart phones or devices to download the HotSpot Parking app, or scan the QR code on the fast tap parking signs. Free W-Fi hubs have been installed at the three main parking lots (Millenium Square at Liverpool Road, Progress Park on Front Rd and Beachpoint Promenade) to improve access for those that do not have a cellular data plan. At this time, in-person payment kiosks are not available due to the associated cost of installation and maintenance, and expected limited use by the general public.